SHIPPING POLICY

At PWAG, we take pride in ensuring every order is handled with care — so your pet’s glow can arrive safely, swiftly, and beautifully packaged.

Processing Time

Each order is thoughtfully prepared and dispatched within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Time

• Domestic Orders: Estimated delivery within 3–7 business days.
• International Orders: Estimated delivery within 7–14 business days, depending on your location and customs clearance times.

Shipping Costs

Shipping fees are calculated and displayed at checkout.

Complimentary shipping may be available on selected items or during special promotions.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details, allowing you to follow its journey from our hands to yours.

Delays

While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as customs inspections, weather conditions, or courier disruptions. We appreciate your understanding and patience.